Customer Service

  • Hamilton Sundstrand's field service department has more than 100 years of combined field service experience.

  • The global service department provides quick & accurate repair of analytical instruments.

  • Operational & maintenance training is available on site or factory. See News & Events for any scheduled training.

A 24/7 service line is available after business hours and weekends.
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The New Raman Process Product Line, the RPM™ Series


New Helium Ionization Detector (HID) for the Fxi Series5™ for trace level measurements.


Upgrade Kits available for the Foxboro 931C and 931D process gas chromatograph models


New service opportunity and replacement technology for the MIRAN 981 and 983


The Diamond MX Process FTIR
A low cost process analyzer using the Diamond 20 FTNIR offers nine sampling channels from an integrated mux.


Transportable Process FTIR
Compact design and lift cart allow the RovIR to be moved from the lab to pilot scale reaction monitoring with either FTIR or FTNIR optics.


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ATI near-infrared and mid-infrared analyzers use chromatographic and spectroscopy technologies in a wide array of analyzers to help with sample composition and speedy analysis of gases, liquids, slurries and supercritical fluids. We can help you find the right Near Infrared Analyzer,Analect FTIR and FTNIR, Amine Stream Analyzer, FTIR and FTNIR analyzers, Process Gas Chromatography (PGC), Process Mass Spectrometers or Raman to fit your companies needs.chromatographic and spectroscopy technologies can monitor gases, liquids, solids, slurries, and supercritical fluids. We are a certified ISO 9001 Manufacturer.